Is your continuity plan doomed to fail?

Like all things, business continuity plans are not perfect. They have pitfalls that can result in your business’s failure if not taken into account immediately. Don’t blame it all on the IT guy; often, the way a system is designed can also have loopholes. Here are a few of the reasons why business continuity plans

By |2019-11-13T15:41:49+00:00August 16th, 2018|Business|

4 Ways web monitoring boost productivity

With YouTube, Reddit, and Instagram just a few clicks away, it’s a miracle employees can get anything done during an eight-hour workday. This problem arises when a company does nothing to monitor or regulate internet usage. To fix this, consider using web monitoring software. Time-saving measures Internet monitoring software saves employees from visiting entertainment, gaming,

By |2019-11-13T15:43:37+00:00July 31st, 2018|Business|

Can AI empower customer service agents?

Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the next logical step in innovating customer support. How AI capabilities enhance customer service AI has two capabilities that enhance

By |2019-11-13T15:46:52+00:00June 28th, 2018|Business|

Apple WWDC 2018: News and updates

The Worldwide Developers Conference (WWDC) has developers meeting and joining discussions with more than a thousand engineers from Apple. What new products did the computer manufacturer have in store for consumers? Read on to find out! A more personal, faster iOS 12 Apple has focused on improving the operating system’s performance so that iPads and

By |2019-11-13T15:48:52+00:00June 19th, 2018|Apple, Business|

Hide & Seek malware: What you need to kno

What’s the worst thing that could happen to your Internet of Things (IoT) devices? If you guessed ‘getting infected with malware,’ you’re right. Many users think IoT gadgets don’t need the same protections required for PCs, laptops, and smartphones -- but they do. There’s a new malware strain that attacks IoT-enabled devices, and you need

By |2019-11-13T15:49:53+00:00June 15th, 2018|Business|

The dangers of app overload in businesses

Blessed are today’s businesses for having the benefits of technology to make operation more efficient. Apps have been a big help in streamlining business processes across industries. But at the same time, these programs may cause error and confusion when unorganized — and that translates into lowered productivity. How app confusion occurs A new study

By |2019-11-13T15:50:00+00:00June 13th, 2018|Business|

Quick recoveries with external IT support

Small-business owners with limited financial resources have to manage their office IT on their own. Although this might work for a while, it can grow into a massive problem when the business starts expanding. At that point, you’ll want to focus on that expansion, not repairing tech problems. This is where external IT support comes

By |2019-11-13T15:50:48+00:00May 23rd, 2018|Business|

How Cloud Backup Helps Your Business

New threats to businesses’ precious employee and customer data emerge every day, so the only surefire way to protect your files from viruses, theft, and other unforeseeable disasters is to partner with a leading cloud backup provider. With a basic understanding of how cloud backups work, you can set up a plan that is economical

By |2019-11-13T15:51:05+00:00May 10th, 2018|Business|

How connectivity impacts mobile workers

Mobile devices, such as smartphones and laptops, have changed the landscape of business organizations everywhere. Nowadays, businesses arm their workers with these devices in the field, making mobile performance and connectivity highly essential. Optimizing IT systems for mobile workers isn't easy, but there are a few simple tricks you can try. The ability to manage

By |2019-11-14T06:59:25+00:00April 25th, 2018|Business|

Google Drive now allows comments on MS files

Google applications mostly comprise collaborative tools that are regularly updated to address your growing needs. With their new Google Drive update, gone are the days of converting files just to add a comment because you can now easily comment on the files in the ‘Preview’ pane. To reduce the hassles Google Drive allows your team

By |2019-11-14T07:02:29+00:00March 8th, 2018|Business|