One of the most effective ways to utilize Google search has flown mostly under the radar. If you’re jealous of Apple’s Siri, you may not even realize that you have your own AI assistant sitting in your pocket. Pull out your Android phone because you’ll want to try these powerful Google Assistant commands. Before you
Artificial intelligence (AI) is an exciting innovation that’s becoming integral to many businesses. Industry experts are even predicting that by 2020, 85% of the interactions between corporate customer service departments and their clients will use AI. If you’re an e-commerce business owner, you’re in a prime position to become an early adopter. Predicting what your
Years ago, Microsoft released a feature for its Bing search engine that lets users upload photos in lieu of text-based queries. It’s a helpful feature that will soon be added to a slew of mobile devices and browsers. Let’s take a closer look at what’s coming. How does visual search work? Bing has indexed billions
Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the next logical step in innovating customer support. How AI capabilities enhance customer service AI has two capabilities that enhance
Google I/O 2018 is over, and the conference was packed with announcements. After CEO Sundar Pichai started the event by reminding the tech industry to be responsible for the services and tools they build, the updates on Google's new creations and the upcoming version of Android got everyone excited. Find out what announcements stole the
As with any trade show or conference in which Google participated the last few years, the South by Southwest (SXSW) expo witnessed another unique exhibit. This time around, they set up a Google Assistant Fun House that features unique actions and capabilities, including a machine that allows you to order beer from your couch, a robot that
You are probably already aware of Cortana, the Windows 10 AI personal assistant. Did you know that you can use it to improve the efficiency and productivity of your business? With a better understanding of its basic functions, you'll be on your way to becoming an AI-powered organization. To take advantage of Cortana, you should
Your cousin got Alexa. Your neighbor got Alexa. Heck, even grandma got Alexa. You may not have been one of the lucky souls to receive an Alexa-enabled device last Christmas, but fret not, the latest update of the app on Android now enables voice control. You can finally get aboard the Alexa train and speak
It’s the perfect time of year to evaluate last year’s technology investments and make adjustments for the year to come. Whether 2017 left you with extra cash in your pocket or desperate for a better way to get work done, here’s a roundup of the best IT news from the past year. Small businesses love
While Voice over IP (VoIP) phone systems may not get as much attention as the cloud or CRM software, you’ll be happy to know there is an evolution in store for 2018. From new features to market trends, here are our predictions for VoIP in the coming year. Faster networks will improve call quality With
Christina F
IT Specialist
