How to deal with complaint sites

A dissatisfied customer sounding off on a consumer complaint site about how unhappy they are can have serious ramifications to your company’s online reputation. It's possible for these negative reviews to end up on the first page of your search results. However, businesses can fight back against these websites. Don’t engage site or users directly

By |2019-11-13T15:28:14+00:00October 8th, 2018|Social Media|

Web conversion made easy with 5 tips

Every marketing channel has best practices. For websites, it comes down to being user-friendly. Without this, even a terrific-looking website may discourage visitors from signing up for a free e-book or consultation. Be sure your website follows these 5 rules that make it easier to attract visitors and convert them. Make it mobile-friendly More people

By |2019-11-13T15:28:17+00:00October 5th, 2018|Web & Cloud|

Best practices for SMB Facebook pages

One point five billion people check Facebook every single day. That’s a lot of potential business for companies that take the time to manage and update their profile. There are lots of ways to simplify social media engagement that don’t require much time or money, but these six are our favorites. Focus on getting comments

By |2019-11-13T15:35:39+00:00September 10th, 2018|Social Media|

5 iPad ideas for SMBs to consider

  Small- and medium-sized businesses (SMBs) have a knack for finding clever ways to compete with larger, better-funded competitors. Apple’s iPad is a device that helps SMBs level the playing field even more. If you want to get more out of iPad’s business potential, here are some things to consider. Point of sale apps One

By |2020-02-24T18:05:15+00:00September 6th, 2018|Apple|

Facebook: 4th favorite choice for teens

Facebook is no longer the most popular social media platform for US teens. According to a recent survey by Pew Research Center, only 51% of US teens aged 13 to 17 years are using Facebook. This is much lower than the shares for US teenage Snapchat users (69%), Instagram users (72%), and YouTube users (85%).

By |2019-11-13T15:50:16+00:00June 11th, 2018|Social Media|

How to make social media marketing work for you

Regardless of your company's size, social media marketing is a valuable tool you can't afford to ignore, especially if your business is brand new to the marketing world. Here are some tips you can take away to start making some noise in the social media stratosphere. #1 Prove you’re an expert It’s important to know

By |2019-11-13T15:50:59+00:00May 14th, 2018|Social Media|

Social Media and HIPAA Compliance

Before Social Media platforms like Facebook went live, HIPAA was established to protect the privacy of medical providers and their patients. And although there are no specific rules for Social Media use, every healthcare organization must implement security protocols that adhere to privacy policies. On April 14, 2003, the "Health Insurance Portability and Accountability Act" (HIPAA) became

By |2019-11-13T15:51:14+00:00May 7th, 2018|Healthcare, Social Media|

Is your data safe from the Facebook data breach?

Businesses have made lots of money using social media to engage with current and potential customers for years now. But after a recent breach, some users are reevaluating Facebook's reputation. Read on to know how this concerns you and if you must do something about it. Last month, news broke that a firm known as

By |2019-11-14T06:59:13+00:00May 1st, 2018|Security|

Protect your Facebook data with these 3 steps

Facebook users woke up to a nightmare when they heard that the social media giant and associated app developers were selling their sensitive data to companies, like Cambridge Analytica, without their consent. So if you're concerned about being one of the 50 million users whose data have already been sold, you should check out the

By |2019-11-14T07:00:10+00:00April 9th, 2018|Social Media|

Facebook announces News Feed change

Facebook recently announced a big change to its News Feed. In response to the backlashes it has been receiving -- mostly due to allegations of how social media causes depression and affects one’s political views -- it has decided to limit posts from businesses and share more posts from your friends on the News Feed. Potential outcome for Facebook

By |2019-11-14T07:04:38+00:00February 12th, 2018|Social Media|